Agency

Dogtown Media

Year

2019

Info

UXUI Designer

This multifaceted project included three distinct applications tailored for doctors, patients, and caregivers, centering around a specialized clinical trial for cancer treatment. Patients utilize a wearable device connected to the app to track their temperature, while doctors can monitor patient progress and receive alerts. The admin portal caters to medical facilities, enabling appointed personnel to manage individual facility data related to the app.

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Problems

In order to cater to all the different facility types that might be using this treatment, figuring out different use cases is a main challenge, follow by how will each different types of user received certain notification or clearance on things they can do or assign, also when it’s managing by multiple admins how to ensure ease of use and record each log to display for whoever takes over for the next.

Solutions

Following discussions with the lead designer, a strategy was devised to address diverse use cases by implementing stringent security measures. This involved establishing a streamlined process for authenticating new personnel added as admins, enabling extensive customization options for user-defined clearances and task assignments. This approach empowers users to tailor their settings, minimizing external dependencies for issue resolution.

Uncovering Admin Functions: Enhancing User Experience Efficiency

Contributing to the admin portal's key functionalities, I built upon existing research and conducted competitor analyses, drawing insights from platforms like Salesforce (leveraging personal experience), Postmates (examining tutorial pages), and Jira (analyzing user interviews).

Insights:

Preserving comprehensive medical records and enabling secure deletion measure ensure action is intended
Tailoring features to accommodate diverse user needs enhances usability and ensuring efficiency.
Enabling admin to verify information and track patient status, offering efficient communication with physicians.

User Data Management

After conducting research, the UI design phase focused on the primary functions requested by the client for the admin web page, which mainly centered on managing doctors and patients. Information input precedes their signup, and the process is pre-populated to enable users to confirm rather than input data. In managing doctors and patients, the account status can only be deactivated, not deleted, ensuring that all information remains accessible when required, preserving comprehensive records.

Sign Up Flow

Care Team with Detail Page and Search Result

Patients Management Page

Admin Settings

To meet users' needs, the admin page facilitates the customization of the portal to align with various hospital preferences. Multiple admins, typically nursing staff, can tailor the platform to their facility's unique requirements. This includes adapting treatment names and staff titles, ensuring seamless operations while maintaining clarity. The high level of customization empowers users to optimize the web portal for improved patient care.